This utility is located in the Utilities folder. In order to reset OneDrive, we just need to remove a couple of items from the Keychain Access utility. Don’t randomly start deleting things in there. It stores a lot of encrypted items like passwords, certificates, and information. Keychain Access is a pretty powerful tool. In order to do this, you will need to go into the Keychain Access utility.Ī bit of warning here. Now that you have killed off OneDrive and any related running processes, you want to wipe out any other stored or cached user or password information that may be causing issues. If OneDrive doesn’t close, try Force Quit.Ĭlose those two OneDrive items and move on to the next step. You are prompted to “Quit” or “Force Quit” the item. Just highlight by clicking on each one and click on the X icon at the top. You may actually see two instances of OneDrive listed if you are running both a Personal and Business version. Repairing Permissions – note, you can’t really do this anymore with MacOS Sierra, but you can using tools like the free Onyx or the paid Sierra Cache Cleaner to do that and other actions.Uninstall OneDrive completely – using an uninstaller app like CleanMyMac that fully removes the application.But I found that it didn’t always work for me. Deleting Application Passwords from Keychain – this is another way to potentially reset OneDrive.Just launching Activity Monitor and killing “OneDrive” and “OneDrive Finder Integration” process can help, but not always. Killing the OneDrive processes – sometimes this can help.Deleting the OneDrive app – you can do this and re-download but frequently, since you aren’t actually doing a reset of OneDrive, you are dumped back into the same problems.But in the end, my OneDrive issue returned. For me, because I have a feeling it was a bit more deep-rooted than just a corrupt app, I did many of these fixes together. It was a long process of trial and error. Here are a few things that I tried along the way. I wanted to offer these as possibilities to try before doing the really easy way to reset OneDrive that I discovered on my own. There are many different approaches you could try here. Ready to try to fix your OneDrive sync issues? You need to probably reset OneDrive!Ħ/21/21 Update: If you are also using Microsoft OneDrive AND Time Machine, you will want to see my How To/Fix It article – they don’t always play nicely together! Some Ways I Tried to Reset OneDrive If you are reading this article, please leave a comment to let everybody know the error you were having.
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